How do we pay you?
Payments are due monthly for the work completed during the project. These terms are clearly explained in the contract. If you have questions or concerns, our Office Manager Jolyn is just a phone call away.
How can I be certain the General Contractor I'm hiring is honest and professional?
We realize there are many contractors to choose from. We’ve all heard stories about contractors who left a job unfinished or surprised their client with an unexpectedly large bill. Whether you choose Blox Construction, or another company, our advice is to make sure you spend time upfront with them. Ask lots of questions and request references. You are getting ready to invest in a dream. Our job is to make that process move forward as quickly and professionally as possible. At Blox, we promise you won’t be disappointed.
Do you use sub-contractors?
Yes. We find our subcontractors with specialized crews to be very productive and an efficient way to deliver great quality work. We have full time staff assigned to ensure the quality of the subcontractors’ work.
Do you have references?
We will gladly provide a contact information list of major projects that we have performed.
How do you track the schedule?
A large Gantt chart schedule is produced for each job, mapping out the duration of the project. Generally, the superintendent will also maintain a short-term schedule with greater detail for the upcoming few weeks of work.
Do you require down payments?
Most of our contracts are structured to be billed monthly for the work completed that month. We strongly recommend against paying any money to a contractor in advance!
What is a General Contractor?
A General Contractor is the prime contractor who is responsible for all the work at the construction site, including work performed by the subcontractors. The General Contractor oversees the project while verifying everything is installed as detailed on the drawings, defined by the building codes, and within industry standards.
Can I make changes along the way?
Yes. We will provide you with a Critical Path Method (CPM) schedule which will illustrate each decision that needs to be made by a certain date. The CPM is an integral part of allowing us to assist you in making timely decisions to ensure a successful and on-time project. For example, if you want custom windows that take eight weeks to deliver, the CPM will guide us to order them 10 weeks in advance to ensure the entire order is received without errors or damages.
What does Green Building mean?
A green building is an outcome of a design which focuses on increasing the efficiency of resource use such as energy, water, and materials, while reducing building impacts on human health and the environment. This is carried out through better site design, construction, operation, maintenance, and removal. Effective green building can lead to reduced operating costs by increasing productivity and using less energy and water; improved public and occupant health due to improved indoor air quality; and reduced environmental impacts.
How many of your customers are referrals?
We are very proud to say that the majority of our customers are referred to us from previous customers or architects and designers we’ve worked with in the past. Developing a loyal client base is critical for us—and we don’t take it for granted. When we begin work with a new client, we are embarking on a long-term relationship with our clients. It’s a difference—in service, in quality, and in commitment to your goal—that you can feel.
What if my chosen materials are unavailable?
All important materials are specified in the contract. Substitutions are sometimes unavoidable (for example, particular a specific color or style is discontinued), but the change will only be made with your approval. Small hardware items (e.g. doorknobs or lighting fixtures) are usually not yet specified when the contract is signed; for these items, a budget is determined to provide an appropriate allowance.
What is a change order?
A change order is a written statement signed by the customer authorizing the contractor to do additional work not included in the original contract. The change order is generally signed before the additional work is started, but unforeseen conditions may require that it be completed after to ensure the project stays on schedule. The amount specified is due when the project is completed. A change order may also be written when a contractor comes across any unforeseen damage or problem.
Can you describe the process from start to finish?
 We have more than a decade of successful experience with our planning and implementation process. The key pieces are clear and regular communication, and a detailed contract and production schedule. First, we sit down with you and listen. We want to know what you are thinking and hear your ideas and concerns. Then we create a visual schedule. Next is the budget and contract phase. Finally, we get to work, doing what we do best. If there are questions along the way, you can always reach us for a straight answer. If there are any changes in the project, we update the contract and schedule and keep moving forward. We are with you every step of the way – every day.
How much will my project cost?
The cost of your project should never be a gray area. We live by the budget we have defined. When we meet with you (which could require a few meetings), we create a project plan that spells out in detail the cost of every aspect of the project. Communication is the key when it comes to the budget for the project. We need an understanding of your expectations and vision for the end result, and we will work together to accomplish your dream.
Can I manage part of the project on my own?
We typically discourage owners from managing parts of the project. You hired a General Contractor in the first place to manage the project, your expectations, and the budget. As the owner, you will be responsible for choosing materials and products; however, procurement and installation of these items should be left to the professionals. The benefits of having your General Contractor oversee all the work are numerous, including warranty coverage, contractor discounts, and, most importantly, strict adherence to the schedule.
Stephen Layman in Everett, WA on Houzz